"X" Series Blanks Warranty!
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"X" Series Hook & Hackle Blanks
All Hook & Hackle "Xi, "FTX" and XE"-series fly rod blanks are covered by a lifetime unlimited warranty. All claims should be made directly to us, The Hook & Hackle Company and cover only the intended use of the rod blank without modifications of length, size or nature.
For all our Hook & Hackle "Xi" Spinning Rod Blanks, included in our "kit-in-a-box", the replacement blank warranty is also covered by a lifetime unlimited warranty. All claims should be made directly to us, The Hook & Hackle Company and cover only the intended use of the rod blank without modifications of length, size or nature.
For warranty purposes, we usually choose to send an entire new blank (or occasionally ask that all sections should be returned to us for proper fitting of the replacement part. In this case, please remove, and retain, all guides from the broken section that you may need to repair your rod.). While there is no charge for the replacement blank or the replaced section, a postage and handling fee of $50 is required with the warranty submission. Or better yet, just give us a buzz before you send anything back, and we may be able to send a replacement after collect the $50 replacement fee. (We may need to add cost for postage ... not to exceed $15 USD. Also, international orders will be charged actual shipping costs.)
For warranty purposes, all sections should be returned to us for proper fitting of the replacement part. Please remove, and retain, all guides from the broken section that you may need to repair your rod. While there is no charge for the replaced section, a postage and handling fee of $50 is required with the warranty submission.
Please note that in the case of blanks which have been discontinued by H&H, we maintain the right to substitute one of our other blanks in stock, if no 'original' blank is available.
If return shipping requires a destination beyond USA/Canada, additional international postage will be determined and added to the fee.
Please remit to:
The Hook & Hackle Company
427 W. Main Street
Carnegie, PA 15106
1-412-476-8620.
Our definition of defect does not include breakage from the following (or similar) acts:
slamming the rod in a car door, house door, cabin door, etc.; jamming the rod tip into the ground or other large, immobile object; cracking the rod over a tree limb, gunwale, overly excited dog, etc.; using the rod as a step to enter or exit a boat, float plane, helicopter, etc.; high-sticking or reefing on the rod while hung up, on a sounded fish, and so on; and any other abuses, as well as normal “wear and tear.”
We cannot cover damage to a blank caused by the workmanship of others during the assembly of the finished rod. The warranty is null and void if you exceed the recommended line rating for the rod, or if you alter the finish of the blank. The warranty is limited to the blank only.